Contact · online form
Contact us
The form below is the way to reach us. Questions, quote requests, buyback offers and pickup requests all go through it, and a partner supplier in our network follows up in writing.
Send us a message
Every field marked ✳ is required. Quantity can be 1 if you are just asking a question.
What to include in your message
- Whether you want to buy, sell, recondition, ship or recycle totes.
- The size (275 or 330 gallon, or other) and how many units.
- The grade you need, or the last product your totes held if you are selling.
- Your ZIP code, so the request reaches partner suppliers who can serve your area.
- Any handling details: dock or liftgate, forklift on site, deadlines.
Got empties? Request an offer from a partner supplier.
What to include in your message, by request type
The details that let a partner supplier reply with an answer rather than a question.
| Request | Include | And ideally |
|---|---|---|
| Buying totes | Liquid, quantity, ZIP code | Specific gravity, food contact, date needed |
| Selling empties | Count, sizes, last product, ZIP code | Photos of a cage plate and a bottle interior |
| Washing your own units | Count, last product, food or technical | How long the totes can be out of service |
| Freight only | Origin, destination, count, dock or no dock | Delivery window |
| Disposal | Count, last product, access | Whether you need recycling paperwork |
| A technical question | The question | A photo, if it is about a fitting |
What happens to your message
Your message is passed to partner suppliers in our network who can handle that type of request.
A partner supplier follows up with you directly to confirm details and quote.
How your details are handled is set out in the privacy policy.
Contact questions
Is there a phone number or email address?
No. The form is the way to reach IBC Totes Pro, and it gives the partner supplier a written record of what you need.
Can I visit?
IBC Totes Pro is a referral service with no yard or office to visit. Some partner suppliers offer pickup at their site; ask in your message.
What is the fastest way to get a quote?
Include the liquid, the quantity and your ZIP code. Those three facts cover most of what a supplier needs.
How to reach IBC Totes Pro
Use the form on this page or the quote form. There is no phone line, email address or office to visit.
IBC Totes Pro is a referral service. Partner suppliers in our network follow up on requests.
